Moving to Brisbane or Gold Coast: Choosing the Right Removalist

The issue with housing affordability in capital cities such as Sydney and Melbourne remain a concern for many Australian families, we are starting to see a rise in interstate migration and a majority is moving to the Sunshine State.  And why wouldn’t you?  For the price of a house in Sydney you can buy two in Brisbane, better weather all year around as the coldest day does not fall below 9 degrees Celsius. Not to mention the more relaxed and laid back lifestyle it brings due to the proximity to the coast, you can also expect less traffic and cheaper cost of living. Before you find removalists Brisbane or search for removalists Gold Coast, it pays to do your research to ensure a smooth move to the Sunshine State.

Questions you must ask before choosing the right removalist

How long have you been in business?

When a business has been operating for many years, it shows a considerable amount of experience in the industry. In order to stay competitive for a sustained period of time is also evidence in the ability to deliver satisfactory results.

Do you offer transit insurance?

Moving interstate is a big decision and you would want to ensure that your possessions arrive safely at your new destination.  Transit insurance covers your possessions whilst in transport from your old home to your new home, so make sure you are covered for transit insurance.  Although removalists do treat your contents with care, accidents do happen and if they do, it can cost you far more.

Can you provide proof of Public Liability Insurance?

It is one thing to ask if the business has public liability insurance and another to provide proof of this.  Ensure the company has adequate liability insurance in place to prevent you being liable for any injuries that may occur on your property.

How do you handle claims?

Ensure you understand the company process for handling claims, is it an easy to follow procedure or one that requires you to jump through a few hoops?  Any insurance claim should be straight forward, understanding and help alleviate any anxiety and stress.

How do you prevent property damage?

Professional removalists should take extra care to prevent any damage to walls, floors, door frames, etc.  Time should be taken to measure doorways, stairways and elevators to determine the safest way to move your items.  Moving blankets, foam and furniture corner guards should be used to help safeguard items and also protect damage to the home.

What payment methods do you accept?

Quality movers will accept credit cards and bank transfers; this is the best form of payment as you will have a record of what has been paid in the case of any disputes or complaints.  For movers who only accept cash, ensure you obtain a receipt of money paid; otherwise it may be best to avoid.

Can you guarantee pickup and delivery dates?

Movers need to be highly organized, however it may be difficult to pinpoint an exact time.  For those who can guarantee a set date should be able to deliver, ensure you are clear with the terms if pickup or delivery dates are missed, you may be entitled to be reimbursed.

Do you provide a written moving contract?

Reputable removalists will provide a signed moving contract, ensure you understand everything written and both parties agree on the terms and conditions.  Movers who do not provide a written contract is a warning sign of dodgy movers.

Moving interstate can be a challenging time; it is often filled with emotions and can be one of life’s most stressful situations.  Being prepared, doing your research and asking the right questions can help in making your move a smooth one.